Thank you for visiting and shopping at DAFU HONG KONG. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Delivery Service is only restricted to Hong Kong (excluding islands, closed area and locations without elevator).
Shipment Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.Your order may be delayed due to factors outside of our control i.e. customs clearance procedures, extreme weather, long holiday etc.
Free for order 2 pairs of sneakers or above
|SF Express||Appro. 3-4 buiness days|
|Asia / Australia & New Zealand (exclu. Middle East)||The cost will be calculated and displayed at checkout||Fedex||Appro. 7-9 buiness days|
|Rest of the world||The cost will be calculated and displayed at checkout||Fedex||Appro. 7-9 buiness days|
Delivery delays can occasionally occur.
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
DAFU HONG KONG is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAFU HONG KONG is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.